“I want to compliment you on your packing people, you could have put a dozen eggs in with the pictures and they would have all made the transatlantic trip intact. Once again, thanks for keeping the pictures for me for so long.”  
M.M, Texas, USA


“I was very impressed from our first meeting in early February by your attitude and enthusiasm for this sale and subsequently with the way you went about all aspects of the task from labelling all the contents, transporting them to Cockermouth, photographing, cataloguing, advertising and selling.  I still cannot believe how hard you all worked last Thursday and Friday and how well organised the whole procedure was.  It was a most impressive performance by all concerned and a great tribute to you personally.
I was confident at the time that I was making the correct decision in giving the contract to Mitchells and recent weeks have shown without doubt that this was the case.”
D.H.,  Newcastleton, Scotland, UK


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“Before and after the auction, I have dealt with various members of your staff by telephone.  In all cases I have received very helpful assistance and wish to place on record my appreciation of their guidance and advice…. Please convey our gratitude to all who have assisted us.  Excellent service is a rarity these days and needs to be acknowledged when provided.”
S.G.E., Hertfordshire, UK


“I was the winner of the above Lot.  I have paid for and received the binoculars.  I would like to thank the lady that packed them.  It was the most amazing packing I have ever seen.  Thank you.”
T.A., London, UK


“I purchased Lot 265 from you – terracotta plaque.  I would like to thank you for your excellent delivery service and superb packing of this item which arrived safely yesterday and your professionalism in this matter.”
B.S., Tatworth, UK


“I purchased a Caughley teabowl and saucer from your sale on 11/09/2014.  I asked for a condition report which along with some good quality images I received well in advance of the sale (many auction houses reply the day before the sale in which case you never know if the email is being acted upon or not).  The report was clear and accurate.  I asked for the items to be packed and sent via Special Delivery, this was carried out very quickly and whoever packed my items did an excellent job.  I was told when the item was being despatched and when I would receive it and the charges you made were very reasonable.  All in all, in my opinion, an excellent service.  Would you please thank you staff for me.  I shall have no hesitation in purchasing through you again.”
M.D., Brigg, UK

Mitchells Antiques & Fine Art, 47 Station Road, Cockermouth CA13 9PZ | Telephone: 01900 827800

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