“I was very impressed from our first meeting in early February by your attitude and enthusiasm for this sale and subsequently with the way you went about all aspects of the task from labelling all the contents, transporting them to Cockermouth, photographing, cataloguing, advertising and selling. I still cannot believe how hard you all worked last Thursday and Friday and how well organised the whole procedure was. It was a most impressive performance by all concerned and a great tribute to you personally.
I was confident at the time that I was making the correct decision in giving the contract to Mitchells and recent weeks have shown without doubt that this was the case.”
“Before and after the auction, I have dealt with various members of your staff by telephone. In all cases I have received very helpful assistance and wish to place on record my appreciation of their guidance and advice…. Please convey our gratitude to all who have assisted us. Excellent service is a rarity these days and needs to be acknowledged when provided.”