Collection & Delivery

Collection and delivery page image

Upon payment you may pick up your purchases at the auction location or arrange to have them delivered. We have our own removal vehicle and can arrange delivery locally.  We can recommend independent hauliers for national deliveries but would always suggest you get a quote from them before bidding on a lot.

Postage & Packing

 

“I want to compliment you on your packing people, you could have put a dozen eggs in with the pictures and they would have all made the transatlantic trip intact. Once again, thanks for keeping the pictures for me for so long.”  
M.M, Texas, USA

We understand it is not always possible to attend a sale or collect your winning lots in person so Mitchells offers a postage and packing service using Parcel Force, Royal Mail Special Delivery or Cumbria Xpress for larger items.

We will do our best to ensure your parcel is packed in such a way that it is as safe as possible for its journey (see Testimonials for examples of positive feedback on the quality of service we provide) however we are not professional packers or shippers and Mitchells will not be responsible for making any claim in the event of damage.  We also reserve the right to respectfully decline to send items which we deem too fragile/too heavy/too big for postage.  We remind customers that items cannot be insured due to the nature of our lots and courier terms and conditions.

  • Please note that items are sent a minimum of a week following the sale and cannot be guaranteed for a specific delivery date.
  • There is a minimum packing charge of £6
  • We can pack items for your courier to collect subject to a packing charge
  • We will always use a tracked/signed for despatch route  Eg.  Royal Mail Special Delivery / Parcel Force
  • For larger items in the UK, we use Cumbria Xpress on a 2/3 day delivery service

Mitchells Antiques & Fine Art, 47 Station Road, Cockermouth CA13 9PZ | Telephone: 01900 827800

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